From the spotlight to hospitality: A conversation with Mildred Quiroz

BT: Many people know you from your time as Miss Tourism Dominican Republic, your work as a soap opera actress, and as a MasterChef TV Host in the Dominican Republic. Can you tell us a little about that chapter of your life and what you learned from those experiences? MQ: That chapter of my life … Continued

Elizabeth Walsh-Zimmermann: From Spa Buyer to Boca Terry National Account Manager

With a strong foundation in the luxury spa, hotel & hospitality world, Elizabeth Walsh-Zimmermann brings a unique, well-rounded perspective to her new role at Boca Terry. Having previously been on the leadership, budgeting & procurement side, she understands firsthand what clients are looking for—not just in product quality, but in partnership, reliability, and guest experience. … Continued

Meet the New Boca Terry 2026 Collection

Discover what’s new at Boca Terry. Our 2026 collection introduces fresh bathrobes, slippers, bedding, plush pillows, eco-friendly Roma towels, and vibrant cabana stripe pool terry designed to elevate comfort, durability, and style. Our 2026 lineup brings fresh options to elevate the guest experience.

Karrie Griffiths, Director of Spa, Fitness & Wellness, Williams Island Club

BT: Can you share your journey into the wellness and spa industry, and what inspired you to become a Spa Director?KG: My journey to becoming a Spa Director began in the fitness industry as a GroupX instructor and personal trainer. I had the opportunity to teach in a variety of gym and club environments, which … Continued

How Personalized Bathrobes and Custom Terry Products Enhance the Hotel Guest Experience

In today’s competitive hospitality industry, delivering an exceptional guest experience is essential to driving loyalty, positive reviews, and repeat bookings. One of the most effective yet often overlooked ways hotels can elevate the guest journey is through personalized bathrobes and custom terry products. From luxury resorts to boutique hotels and spas, customized Boca Terry products … Continued

Light Weight Duvet Inserts- Comforter Specifications and Care Instructions

CONSTRUCTION Premium quality duvet insert designed for comfort and durability in hospitality environments. SHELL (TICKING): FILL: WEIGHT: DESIGN FEATURES: PERFORMANCE: LAUNDRY CARE INSTRUCTIONS WASHING: CYCLE: DRYING: info@bocaterry.com / 877-421-6001 / www.wholesale.bocaterry.com

Why a Pillow Menu Is Essential for Guest Satisfaction

One Size Does Not Fit All Every guest sleeps differently. Some prefer firm support, others need soft or hypoallergenic options, and many have specific sleep or health preferences. A single standard pillow cannot meet every guest’s needs. A pillow menu empowers guests to choose the option that works best for them, ensuring greater comfort and … Continued

Welcome to the Team! Meet Paula Grant

BT: Tell us a little bit about your background and how Inter-Brand Inc. got started.PG: Following his move from Jamaica to Florida, my father, Ronald Grant, founded Inter-Brand Inc. in 1978 as a full-service distributor to the hospitality industry in the Caribbean.  I joined the company in 1987 in a sales capacity, responsible for developing … Continued

Meet Cecilia Hercik, The Voice Behind the Spa Director Diaries

BT: Cecilia, you’ve had an impressive career leading and advising spas. What originally drew you to the spa and wellness side of hospitality?CH: Thirty years ago, the spa industry was just getting started — most wellness leaders came from other fields. I was working with Ritz-Carlton Resorts, whose philosophy wasn’t about running hotels, restaurants, or … Continued

Hotel Inventory Management: Practical Strategies For 2025 And Beyond

Introduction Effective hotel inventory management has transformed from a back-office function into a strategic imperative that directly impacts your property’s bottom line. As we navigate 2025, technological advancements and changing guest expectations have revolutionized how successful hotels approach inventory management. What was once a back-office afterthought has become a strategic necessity. For independent hoteliers especially, … Continued