At Boca Terry, we understand that par levels and hotel budgeting are more closely connected than many hoteliers realize. Accurate par levels provide the foundation for forecasting supply expenses, ensuring properties are prepared for both daily operations and planned replacement cycles. By treating par levels as a strategic financial tool rather than just a housekeeping … Continued
As August wraps up, there’s still time to attract last-minute travelers looking for one final summer escape. Here are a few quick ways hotels and resorts can boost bookings and guest satisfaction before the season ends: Promote Spontaneity & ValueAppeal to impulse travelers with phrases like “Your Long Weekend Getaway Awaits” and highlight limited-time savings—up … Continued
BT: When did you start working at Boca Terry, and what first brought you here? RL: Wow, that was back in the summer of 2008, many wrinkles ago. I was working for another hospitality/textile company, which went out of business after 125 years. I knew that Boca Terry had a good reputation and nice products, so … Continued
BT: We are inspired by your life journey as an immigrant, a single mother, and a cancer survivor. Tell us how these experiences motivated you to launch FREEDOM and shaped your personal philosophy as well as your approach to leadership and entrepreneurship. IG: Being an immigrant and single mother does not come with a training manual, … Continued
Few things feel as indulgent as wrapping yourself in a plush hotel bathrobe. It’s a simple luxury—a warm, cozy robe waiting for you after a shower or a spa treatment. But have you ever wondered how this tradition started, or why hotel bathrobes are almost always white? Here’s a look into the history of the … Continued
Summer Staycations: Turning Off-Season into Peak Potential For many, summer means suitcase-packed adventures, airport lines, and getaways to far-off places. But for others—especially those in traditionally winter-driven tourist destinations—it’s the perfect time for something a little more local: the staycation. As travelers flock to beaches or big cities, resorts and hotels in ski towns, mountain … Continued
Traci Nocito of Hand & Stone Spa This month we sat down with Traci Nocito. Traci owns four Hand & Stone Spa locations in Pennsylvania and two more in South Carolina. Hear from an operator’s perspective how reliable, high-quality textiles can elevate the spa customer experience. BT: Can you tell us about your background and … Continued
Kline Hospitality was born from Michele Kline’s passion for elevating service quality,driving performance and fostering leadership development. Using the principles shedeveloped for her book 360° IMPACT, Michele coaches hospitality professionals on howto effectively lead and serve in a market that’s more diverse and demanding than ever. BT: You have a new book, 360° Impact: A … Continued
Tis the season for gifting! Employee satisfaction can go a really long way when it comes to productivity. In fact, workplace culture and employee satisfaction go hand-in-hand so often these days that many companies are poring over anonymous employee surveys to learn where they can improve. The happier your workers, the lower your turnover rate … Continued
