BT: Can you share your journey into the wellness and spa industry, and what inspired you to become a Spa Director?KG: My journey to becoming a Spa Director began in the fitness industry as a GroupX instructor and personal trainer. I had the opportunity to teach in a variety of gym and club environments, which … Continued
In today’s competitive hospitality industry, delivering an exceptional guest experience is essential to driving loyalty, positive reviews, and repeat bookings. One of the most effective yet often overlooked ways hotels can elevate the guest journey is through personalized bathrobes and custom terry products. From luxury resorts to boutique hotels and spas, customized Boca Terry products … Continued
CONSTRUCTION Premium quality duvet insert designed for comfort and durability in hospitality environments. SHELL (TICKING): FILL: WEIGHT: DESIGN FEATURES: PERFORMANCE: LAUNDRY CARE INSTRUCTIONS WASHING: CYCLE: DRYING: info@bocaterry.com / 877-421-6001 / www.wholesale.bocaterry.com
One Size Does Not Fit All Every guest sleeps differently. Some prefer firm support, others need soft or hypoallergenic options, and many have specific sleep or health preferences. A single standard pillow cannot meet every guest’s needs. A pillow menu empowers guests to choose the option that works best for them, ensuring greater comfort and … Continued
BT: Tell us a little bit about your background and how Inter-Brand Inc. got started.PG: Following his move from Jamaica to Florida, my father, Ronald Grant, founded Inter-Brand Inc. in 1978 as a full-service distributor to the hospitality industry in the Caribbean. I joined the company in 1987 in a sales capacity, responsible for developing … Continued
BT: Cecilia, you’ve had an impressive career leading and advising spas. What originally drew you to the spa and wellness side of hospitality?CH: Thirty years ago, the spa industry was just getting started — most wellness leaders came from other fields. I was working with Ritz-Carlton Resorts, whose philosophy wasn’t about running hotels, restaurants, or … Continued
Introduction Effective hotel inventory management has transformed from a back-office function into a strategic imperative that directly impacts your property’s bottom line. As we navigate 2025, technological advancements and changing guest expectations have revolutionized how successful hotels approach inventory management. What was once a back-office afterthought has become a strategic necessity. For independent hoteliers especially, … Continued
At Boca Terry, we understand that par levels and hotel budgeting are more closely connected than many hoteliers realize. Accurate par levels provide the foundation for forecasting supply expenses, ensuring properties are prepared for both daily operations and planned replacement cycles. By treating par levels as a strategic financial tool rather than just a housekeeping … Continued
As August wraps up, there’s still time to attract last-minute travelers looking for one final summer escape. Here are a few quick ways hotels and resorts can boost bookings and guest satisfaction before the season ends: Promote Spontaneity & ValueAppeal to impulse travelers with phrases like “Your Long Weekend Getaway Awaits” and highlight limited-time savings—up … Continued
BT: When did you start working at Boca Terry, and what first brought you here? RL: Wow, that was back in the summer of 2008, many wrinkles ago. I was working for another hospitality/textile company, which went out of business after 125 years. I knew that Boca Terry had a good reputation and nice products, so … Continued
