The Most Common Compliments & Complaints from Hotel Guests

First-rate customer service is essential if you’re seeking rave reviews from your guests. Every little detail counts, and the goal should always be to deliver the best experience possible to every customer. These most commonly reported compliments and complaints might clue us in to both the strengths and shortcomings of the hotel and tourism industries. … Continued

What Do Bridesmaids Look for in a Spa?

Choosing the perfect spa to host your epic bachelorette party is no walk in the park. An astute Maid of Honor who’s aiming to please will hunt high and low for the best of the best, keeping in mind these 4 critical must-haves: Got Room? First and foremost, the ideal spa will have sufficient space … Continued

The Most Luxurious Retirement and Senior Living Facilities

Who says that luxury ends at the age of 65? For seniors seeking the most lavish independent and assisted living facilities, look no further than these premier senior communities in three diverse regions of the United States. The Preserve Located in Tucson, Arizona, The Preserve at SaddleBrooke offers resort-style living and an array of activities … Continued

6 Tips to Improve Customer Loyalty in Your Hotel

While every website, app and booking agent is working to find the cheapest rates for travelers, hotels must persevere by setting their sights on (and investing in) customer loyalty. It’s an unenviable challenge, but it’s one that brand name and boutique hotels alike must take on in order to make their hotel worth returning to—even … Continued

How to Improve Your Customers’ Post-Workout Experience

There’s nothing better than working out at a first-rate hotel gym: Burning some calories in the morning means you can have a guilt-free afternoon lounging by the pool, sipping piña coladas and taking in the view. However, essential to a positive gym experience is access to some post-workout pampering. Put these 5 tips into practice … Continued

Top 5 U.S. Spas

1. Canyon Ranch Spa Club Considered one of the best spas in the world, Canyon Ranch Spa Club is renowned for its personalized, exclusive services. If you are planning on going as a couple, the intimacy of Canyon Ranch’s various spa environments makes it an ideal location. Guests can choose from over 150 unforgettable experiences, forget … Continued

Make Your Hotel the Premier Destination for Wedding Party Guests

You can do it by focusing on these five areas To say the wedding industry is lucrative is a bit of an understatement. Every year in the U.S., there are about two million weddings, and the average cost is over $26,000. You can do the math to figure out exactly how much money is spent … Continued

Make Valentine’s Day Special for Loved Ones – or Show Clients the Love – with These Unique Gift Ideas

The best Valentine’s gifts don’t come in a heart-shaped box or a glass vase … … they come from Boca Terry. Robes His and hers robes could be the perfect Valentine’s Day gifts because they combine style, comfort, and functionality all in one. The best part is that our robes come in a variety of … Continued

The Right Free Gifts Can Lead to More Gym Membership Signups

Wholesale terry towels and five other ideas to think about If you asked the average person if they want to lose weight and get in better shape, almost certainly he or she would say yes. Most people would probably agree that they eat a little too much or don’t exercise enough. However, if they’re being … Continued

How Do You Encourage Business Travelers to Choose Your Hotel?

Terry bathrobes plus these other free gifts can help seal the deal If your hotel is in or nearby a major city, you probably get your fair share of business travelers. The question then becomes how can you get more of them? With so many other hotels in the area, the competition is always fierce. … Continued