Tips for Your Hotel: Improving Guest Experience Hotels are in the business of guest experience—which can be affected by several factors, including customer service, comfort, cleanliness, value, and the quality of items used in the rooms. Want to know a few ways that you can help boost your customers’ satisfaction? Follow these tips from your … Continued
5 Uses for Hand Towels in Your Hotel We all know that hand towels are an excellent go-to item for various needs. And, while you might think you are using your hand towels to their greatest ability, you might be surprised to learn that such a tiny amenity—a simple piece of fabric—is probably being underutilized … Continued
From fun activities to romantic evening events, cruise line owners are always coming up with new ways to ensure that they offer various draws for their customers—and this is often necessary to keep business afloat! The cruise line sector is a largely growing branch of the hospitality sector, and that means that owners and managers … Continued
A new year means a new you. However, a new “you” might not always simply refer to yourself as a person—it can also refer to your company, establishment, or brand. If your resort is in the need of a change, then you have come to the right place! Keep in mind when changing up your … Continued
As game day approaches, you head to the stands with banners, signs, and blow horns in hand. Nothing will stop you from rooting for your favorite team today! When it comes to your team, you do not (will not ever) settle for less. The same goes for your actual team members. They don’t want to … Continued
Hospitals, doctor’s offices, and emergency rooms are not typically the most comforting place for patients, whether patients are fearful or otherwise uncomfortable. However, there are small gestures that you can make here and there to offer peace, solace, and comfort to patients in this situation. Among those gestures is the simple act of offering guests … Continued
Resorts are known for their luxurious elements: nonstop fun, dependable accessories, and high-class cuisine. As you know, a 5-star resort is no place to mess around: your visitors are expecting top-notch services to create the best experience of their lives. That means you’ll need to stock up or pack on many of these amenities: 1. … Continued
There are a number of amenities that senior living homes should offer their residents and guests. Want to know what your residents really want? Follow our tips so you can begin to offer the best amenities for your senior living home, too! 1. An Indoor & Outdoor Pool Whether you live in Alaska or Florida, accessibility … Continued
Whether your resort is in tropical Turks and Caicos, or vast Alaska, you should always consider ways to improve your guests’ stay—and that includes the amenities you offer! Ready to bring your resort to the next level? Here are the reasons you should order Boca Terry products: 1. Variety One of the first things you … Continued
Hotel owners and managers: be honest with yourselves. Hotel gift shops have gotten a bad reputation in the past few years. From the often-overpriced snacks to the tacky trinkets, many hotels and resorts still have a lot to learn in the gift shop department. If you are ready to bring your hotel or resort gift … Continued
