Trade Show Coming to Town? How to Entice Attendees to Stay with You

Hotel marketing tips to attract trade show attendees Trade shows of any caliber greatly affect local businesses. Traffic is increased, small and large parties want to set up business dinners and after-hours events, and almost all attendees need a place to stay. As a hotel owner, you want to attract more of these visitors to … Continued

Small Things That Make a Big Difference for Hotel Guests

Christine Therien of Crane’s Beach House Boutique Hotel and Luxury Villas talks about why being unique is always a draw in the hospitality business After getting into the hospitality industry by accident, Wisconsin-to-Florida transplant Christine Therien says she has found her perfect job as the Event Director at Crane’s Beach House Boutique Hotel and Luxury … Continued

Making Your Hotel the Hottest Spot: What You Need to Know

Building better hotels, one step at a time You’ve done everything you can think of to make your hotel the best of the best. But with so much competition out there, it’s easy to wonder if you’ve taken every possible step to make it stand out from the crowd of options in the industry. In … Continued

3 Small Gestures that Greatly Improve Your Guests’ Experience

It’s the little things that make a big difference The hospitality business is pretty competitive, these days — so you need to go the extra mile to make sure guests know how special you think they are. After all, your hotel wouldn’t be nearly as successful without your regular visitors and the advocates who keep … Continued

5 Amenities Your B&B Needs to Be Successful

Make an impression on guests with amenities that pamper them With the competition rising (thanks to new startups like Airbnb), now is the time to make your bed and breakfast (B&B) really stand out from the crowd. One of the best ways to attract visitors is to offer them the best amenities in the business. Wondering … Continued

3 Ideas to Improve Your Hotel

Ways to give your guests the service and luxury they deserve It might be hard to admit you’re reading a piece like this. After all, you probably already have an amazing hotel — and yet, you still feel the need to constantly improve your property and level of service. That’s because if there’s one thing … Continued

Cruises vs. All-Inclusive Resorts: The Vacation Showdown

Summer is here — and you know what that means: It’s the time of year when vacation is on everyone’s mind. The kids are out of school, educators are off work, and the beach is calling. Time to start planning that summer vacation you’ve been dreaming about. And then, a dilemma. Should you book a … Continued

Improving Hotel Guests’ Experience in 2016

Improving Hotel Guests’ Experience in 2016

There are several facets associated with offering the best customer service possible in the hospitality industry. Your hotel’s success relies on how comfortable your guests are, which is why it’s imperative to choose the right strategy and tools to help them get the experience they yearn for. A Tech World In a world dominated by … Continued

How a Spa Wrap Can Make Your Hotel’s Spa Experience Perfect

There are so many factors that fuse together to make for the perfect spa experience. As with any part of the hospitality sector, it’s all in the details. Making sure that your guests have enough amenities to enhance their comfort levels certainly makes all the difference in assuring that they’ll be paying your spa another … Continued

Creating a Hotel Spa Experience Your Guests Will Never Forget

It’s not everyday you get a revolutionary thought on how to enhance or transform your hotel’s amenities into incentives for your guests to keep coming back for more. If you have a spa, then you know how fierce the competition can get. So, if you’ve gone by the book (or at least think you have) … Continued