Robe Report March 2024

Home Robe Report March 2024

— INTERVIEW —

Creating an Unforgettable Guest Experience

With Liz Robinson

Liz Robinson, Heritage Hotels & Resorts, New Mexico

This month we spoke with Liz Robinson from Heritage Hotels & Resorts in New Mexico. She oversees the guest experience for a portfolio of 12 hotels, from limited-service boutiques to full-service luxury and several group properties. Learn what it takes to make guests feel personally welcomed and appreciated in this fascinating interview.

Enviable Shades of Green for St. Patrick’s Day

Fabric book displaying different texture variations

Boca Terry offers a complete line of linen and terry collections in a variety of fabrics and colors, including many stunning shades of green. And it’s not just bathrobes! Discover bedding, pool towels, blankets and more in beautiful greens, from soft sage to bold emerald.

BROWSE CATALOG

— ARTICLE —

Hospitality Net: “Are You Ready to Navigate the Era of Co-bots?”

What does the future of hospitality hold? With AI and robotics reaching all-new milestones, the era of “co-bots” is coming – collaborative robots engineered to augment (not replace) the capabilities of human staff. One day soon, co-bots may be advanced enough to assist with everything from cleaning and maintenance to security and service. Read on to learn what industry insiders think of this hospitality revolution.