There are a number of amenities that senior living homes should offer their residents and guests. Want to know what your residents really want? Follow... Read
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Whether your resort is in tropical Turks and Caicos, or vast Alaska, you should always consider ways to improve your guests’ stay—and that includes the... Read
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Hotel owners and managers: be honest with yourselves. Hotel gift shops have gotten a bad reputation in the past few years. From the often-overpriced snacks... Read
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Carol Taylor, executive assistant from the Marines’ Memorial Club in San Francisco, CA, has worked with Boca Terry for four years. We decided to sit... Read
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Another year, another resolution—but rather than refurbishing your old resolutions, it’s time to do something that you actually care about this year; something that will... Read
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Bathrooms are incredibly important to a hotel, spa, resort, or cruise. In fact, bathrooms can make or break the customer experience. Have you ever been... Read
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Slippers tend to pop up in pretty typical places during the winter, whether beside the fireplace, under the Christmas tree, near the front door, or... Read
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Product promotions can go a long way for your business, your reputation, and your overall customer satisfaction. Here are the reasons why you should use... Read
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Hotels and hospitals both have a main goal in mind: guest satisfaction — just as any establishment or business has in mind. Guest satisfaction is... Read
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The holiday season is in full swing, and stores are packed to capacity with busy shoppers. Want to avoid the holiday rush this season? Looking... Read
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Customization is all around you: from your shirt logo to the symbol on your workout shoes. Customization and embroidery are a crucial part of marketing... Read
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Cruise line managers, owners, and other hospitality representatives, the time to buy more towels and robes is now! Although summer is a popular season for... Read
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