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Why Are Par Levels Important? What is the Normal Par Level for a Hotel Room? Spa Treatment Room?

The holidays bring increased travel and hotel occupancy. To successfully meet demand, operators must be ready to maintain inventory par levels. “Par level” refers to... Read More

Improving the Patient’s Experience with Courtney Boehmer, RN

This month we spoke with Courtney Boehmer, RN, MSN-CNL, C-EFM, at Family Birthplace, SSM Health St. Joseph-Lake St. Louis. After more than a decade as... Read More

Meet Camilo Llanos, Embroidery Expert

Camilo Llanos is an expert embroiderist with more than 25 years of experience. He oversees embroidery and DTF heat transfer services at Boca Terry. In... Read More

Luxury Robes for Puppy Friendly Hotels

Today more hotels are recognizing that guests often enjoy going on vacation with their dogs. As man’s best friend, what could be better than bringing... Read More

Meet Hotel General Manager Tom Sullivan and What It Truly Means to Go Above and Beyond

Tom comes from a family of engineers, but he’s always had his eye on hospitality. Readon as he discusses how he rose to become a... Read More

Dr. Elizabeth Lindsay, National Geographic Explorer

This month we had the privilege of sitting down with Dr. Elizabeth Lindsay, a cultural anthropologist and award-winning filmmaker. As an advocate for social, environmental,... Read More

Meet Lynn Gray, Strategic Account Director

Lynn Gray is a proud Jersey Girl who never lost her East Coast style. She workedin the luxury goods industry in New York City for... Read More

Pool Essentials for the Perfect Summer

With summer around the corner, it’s time to get your pool area ready so guests can relax in style.That means stocking up on sumptuous lounge... Read More

April is Stress Awareness Month

This April, hotels and spas can celebrate Stress Awareness Month by offering guests a selection of special promotions, events, and activities focused on stress reduction... Read More

Creating an Unforgettable Guest Experience

This month we spoke with Liz Robinson from Heritage Hotels & Resorts in New Mexico.She oversees the guest experience for a portfolio of 12 hotels,... Read More

Hotel Opening Must-Haves

Meet Senior Purchasing Manager Jerry Storer. This month we’re discussing what to consider when opening a hotel with Jerry Storer, Senior Purchasing Manager for the... Read More

New Year, New Looks

From all of us at Boca Terry, thank you for helping to make 2023 a wonderful and prosperous year. We wish you a happy holiday... Read More

Holiday Gift Guide

From all of us at Boca Terry, thank you for helping to make 2023 a wonderful and prosperous year. We wish you a happy holiday... Read More

Daniel Vines of Deloitte University

Benchmark Hospitality is a premiere corporate hotel and training center located in Westlake, Texas. The center is owned and operated by Deloitte, the leading multinational... Read More

Why Housekeeping is the Heart of Hospitality

Leisa Rude is the Director of Housekeeping at Pelican Grand Beach Resort in Ft. Lauderdale. This month, we talked with Leisa to learn more about... Read More