Home ABOUT US Manufacturing Process

Expert Care, Craftsmanship and the Making of Luxurious Amenities

At the heart of our meticulous manufacturing process is a guarantee that each and every product we create exceeds our most stringent standards.

The process begins with a hand-drawn sketch — the blueprint of an idea at its inception. As part of our thorough design and development phase, we consider each product’s shape, form, texture and color. We approach our products with artistry and imbue them with character. Even at this preliminary stage, we bring them to life.

At the same time, our team conducts meticulous fabric research, sourcing unique textiles from all over the globe to ensure that our products are not only superior in quality but also competitively priced.

At the end of our scrupulous manufacturing process, we oversee the shipment of our products worldwide. Our four distribution centers—strategically located in Florida, California, Vancouver and Shanghai— guarantee the swift and secure delivery of our bathrobes, towels, and spa accessories to your hotel, your hospital, your wellness facility, or wherever you may be.

Throughout it all, we make ourselves available to you to answer questions, address concerns, and fulfill any and all requests. Putting your needs and satisfaction first remains the cornerstone of our business.